Privacy policy

1. Who is responsible

Trancoso Transfer operates this site and is responsible for the decisions about the data described here. The channel for any privacy matter is the same WhatsApp number we use for trip requests, shown on the contact page.

2. What this site collects

Only browsing data through Google Analytics: pages visited, where the visit came from, language, device type and clicks on WhatsApp buttons.

Visitors from Brazil, or from anywhere outside Europe, are measured without a cookie notice, on the basis of legitimate interest — see section 5. Visitors from Europe see the notice, and there analytics starts switched off and only turns on once you accept.

Either way, declining through the “Cookie preferences” link in the footer switches analytics off on this device, and the site keeps working in full.

3. What this site does not do

There is no form, no sign-up, no login and no restricted area. No payment data is requested or processed here — the site charges nothing and stores no card.

We do not sell or share data. We run no personalized advertising: Google’s advertising signals stay off for every visitor, with or without analytics.

4. What happens when you click WhatsApp

The button opens a chat in the app with a message about the route already written. From there, your data is handled under WhatsApp’s own policy, which we do not control.

Whatever you write in the chat stays on our phone, is used to arrange the agreed trip, and goes nowhere else.

5. Legal basis

In Brazil and outside Europe, audience analytics relies on legitimate interest (LGPD, art. 7, IX): knowing which routes people look for, with no advertising and no ad profile. You can object at any time through the “Cookie preferences” link in the footer, and analytics stops right away.

For visitors from Europe, analytics relies on consent, given in the cookie notice and withdrawable at any time through the same link — as easily as it was given.

Handling your WhatsApp inquiry relies on performing the service you asked for.

6. Your rights

Brazil’s LGPD grants you the right to confirm whether we process your data, access it, correct it, request anonymization or deletion, know who it was shared with, object to processing based on legitimate interest, and withdraw consent.

Requests can be made through the same WhatsApp number. We reply as soon as possible and within the legal deadline at the latest.

7. Retention and international transfer

Browsing data stays in Google Analytics for the period configured in the tool and is deleted automatically afterwards.

Google and WhatsApp process data outside Brazil. Google Analytics involves that transfer. Declining analytics — in the notice, if you see it, or in the footer — keeps it from happening.

8. What is stored in your browser

Three keys, and none of them is an advertising cookie. The consent key holds your own decision about analytics — it is what stops us asking again on every page, which is why it exists even for people who decline.

The first-touch key records where you arrived from, and is only written while analytics is on; declining erases it. The developer-mode key only appears if someone opens the site with ?dev=true at the end of the address, to switch analytics off on that device.

To decide whether to show the notice, the site reads the time zone set on your device: a time zone in Europe or in a European territory, or one that does not point to a place, shows the notice. That check happens in your browser, is not stored and never leaves your device.

All of it stays on your device and disappears when you clear your browser data. None of it reaches a server of ours — this site has no database.