Frequently asked questions

If yours is not here, ask on WhatsApp — that is where the conversation happens.

Is the ferry crossing included in the transfer?

Yes. Coming from Porto Seguro means a ferry to Arraial d’Ajuda before the road to Trancoso, and that crossing is part of the trip we agree. You do not buy a separate ticket or work out the timetable yourself.

What if my flight is delayed?

We track the flight by number, not by its scheduled time. If it is delayed, the driver adjusts the wait and the ferry departure. No need to message from the plane — just give us the flight number when you get in touch.

Do you cover late-night arrivals?

Yes, but the planning changes: at that hour the ferry runs at reduced intervals, which alters the total journey time. Night arrivals therefore need to be agreed in advance rather than sorted out at the airport.

How early should I leave Trancoso for the airport?

It depends on the day and the season, because the real risk is the ferry queue, which on busy days can exceed an hour. We calculate departure backwards from your boarding time instead of using a fixed buffer that ignores this.

Can you drive into Caraíva?

No. The car stops at the riverbank parking area and the crossing to the village is by canoe with a local boatman. After that it is sand streets to your pousada — a large wheeled suitcase is the most common first-timer mistake.

How does payment work?

Payment is agreed directly in the conversation, along with the route and the date. There is no charge or booking through this site: contact happens on WhatsApp and no payment details are requested here.

Do you have child seats?

We do, but they must be requested in advance because the seat depends on the child’s age and weight. Mention it when arranging the transfer so the vehicle arrives ready.